Instalment (BNPL) Policy

Understand the flexible Buy Now, Pay Later (BNPL) payment options and installment terms available for orders

an image of our instalment BNPL Payment plans icon

Comprehensive Installments & Buy Now, Pay Later (BNPL) Guide

At IX Gamers UAE, owned and operated by Innox Technologies LLC, we are committed to making top-tier gaming setups, high-performance components, and next-generation hardware accessible to every gamer across the UAE. We believe financial constraints should never stand between you and your dream gaming rig. Through our trusted, industry-leading Buy Now, Pay Later (BNPL) financial partners—Tabby and Tamara—we offer transparent, structured, and flexible payment installment packages that allow you to shop instantly and distribute your payments over time with zero hidden surprises.

Tabby: Split Purchases into Interest-Free Installments

Tabby empowers you to split your total cart value into manageable payments without incurring any standard interest or hidden service charges when you stay on schedule.

How Tabby Works at IX Gamers UAE:

  • Split in 4 Payments: Divide your total order amount into 4 equal monthly installments. The first payment is processed securely at checkout, while the subsequent 3 payments are automatically debited every month.
  • Zero Interest, Zero Fees: When payments are made on time according to your agreed installment schedule, Tabby charges absolutely 0% interest and no hidden fees.
  • Instant Approval: Fast, automated approval right on our checkout page. All you need is a valid UAE mobile number, a local ID/Emirates ID, and a valid debit or credit card.
  • Tabby Refund Policy & Processing Times:
    • If you request an order cancellation or product return, IX Gamers UAE will initiate your refund directly through our system. Once processed on our end, Tabby typically reviews and credits the funds back to your original payment card or Tabby balance within 3 to 14 business days (depending on your bank’s processing times).
    • Important Note on Tabby Refunds: Please be advised that Tabby applies a non-refundable merchant/processing fee of 2.5% on refunded transactions to cover administrative and payment gateway processing expenses incurred during the transaction lifecycle. This fee will be deducted from your total refundable amount.

Tamara: Flexible, Shariah-Compliant Payment Solutions

Tamara provides structured financial flexibility that lets you split the cost of your high-performance gaming gear, custom desktops, and peripherals into easy-to-manage installments tailored to your budget.

How Tamara Works at IX Gamers UAE:

  • Flexible Payment Breakdown: Depending on your cart value and account eligibility, Tamara allows you to divide your purchases into flexible installments (such as 3 or 4 monthly payment chunks).
  • Shariah-Compliant Financing: Completely transparent financial structures designed to align with Islamic finance principles, ensuring complete clarity with zero hidden compounding interest.
  • Seamless Checkout Experience: Select Tamara as your preferred payment gateway during checkout, follow a quick verification step using your mobile number and ID, and complete your order immediately.
  • Tamara Refund Policy & Processing Times:
    • Upon approval of a return or order cancellation request by IX Gamers UAE, we immediately process your refund notification to Tamara.
    • Tamara typically processes and reflects the returned funds back to your debit/credit card or Tamara account within 5 to 21 business days, depending heavily on your issuing bank’s internal clearing cycles and operational timelines.

General Guidelines for BNPL Orders, Returns & Cancellations

  • Eligibility Criteria: To use Tabby or Tamara on ixgamersuae.com, you must be a resident of the UAE, possess a valid mobile number, and hold a valid payment card (Debit or Credit card accepted).
  • Order Fulfillment: Orders placed using Tabby or Tamara undergo our standard order verification and dispatch process immediately upon successful authorization from the respective provider.
  • Partial Refunds: If you return only a portion of your multi-item order, your installment schedule with Tabby or Tamara will be recalculated accordingly, and any remaining balance or credit will be adjusted against your final scheduled payments.

Visit Our Retail Locations & Technical Support

Need hands-on assistance setting up your installment plan, selecting compatible PC components, or want to explore our gaming hardware live? Visit our retail team and experts in person:

  • Head Office: Al Ain Center, Floor 1, Suite 116, Mankhool Road, Bur Dubai, Dubai, UAE
  • Showroom: Computer Plaza, Mezzanine Floor, M28, Mankhool Road, Bur Dubai, Dubai, UAE

Quick Navigation Note: Looking for standard payment options such as direct credit/debit cards (VISA/Mastercard), direct bank transfers, or Cash on Delivery (COD)? Please review our main Payments & Checkout Policy Page.

Last Updated: 17-September-2026